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Under-reporting of crime due to police shortages, lack of 'faith' in the police, 101 waiting times and cultural views

Source of power:

Knowledge

Space of power:

SAFETY, CRIME, POLICING AND ANTI-SOCIAL BEHAVIOUR

Description:
 

Participants reported that stakeholders don’t have the "true picture" of (violent) crime in Derby. This is because: some people do not report crime incidents, the city centre is not policed or CCTV-monitored until 11 pm onwards (due to spending cuts and staffing shortages). Participants felt some people don’t have "faith" police will listen to them or act on their reports. One participant felt there was a "real danger" in delivering services based on available data, as these data are biased by under-reporting (as indicated by the recent Crime Survey for England & Wales). A representative of Derby's licensing team also reported that CCTV footage from venues showed assaults were happening and not being reported. The public have repeatedly reported long waits for 101 responses where they "put the phone down" before getting through. It was also reported that there has been an increase in international students in the last two years, who can have a "different view of authority" and will not speak to the council, police or other authority figures because of their past experiences. Similarly, it was noted that the "diversification" of Derby in general has led to "massive under-reporting" of crimes such as domestic abuse as certain communities do not trust the authorities.

Quotes from participants:
 

~ "... we don’t know the true picture because people don’t report... policing don’t come out in the city centre till 11 o’clock, they don’t know the position from 6 o’clock… if CCTV’s not monitored because, you know, cut the costs there... and people don’t always have the faith that they’ll be listened to or action will be taken..."
~ "...dedicated policing operation is always going to be 11 o’clock onwards because I don’t have the staffing for that..."
~ "...there’s a real danger in delivering our services based on data. Because there’s only the data that we know... but that’s largely dependent on if somebody’s got the confidence to phone the police..."
~ "The British Crime Survey would suggest that people don’t tell us. And the work that the licensing teams do, when we start pulling footage off from venues, would see.... assaults happening, no record..."
~ "...people talk about, at any public meeting, that they wait ten minutes on 101 and then put the phone down..."
~ "…we’ve had an increase in international students who come with a different view of authority as well, and will not speak to the council or police... Just from their own inherent experience."
~ "...domestic abuse… we saw a massive underreporting because actually they don’t trust the authorities so it’s not just students it’s perhaps the diversification of Derby as a whole..."

Primary Connections
 

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​This project is funded by the National Institute for Health and Care Research (NIHR) School for Public Health Research (SPHR) (204000). The views expressed are those of the authors and not necessarily those of the NIHR or the Department of Health and Social Care.

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